Ask not what can you tell me - Ask what I can find out for myself
My thoughts exactly - passionately and with cheering - except add "parents and" to "patients."
It is a new era where patients and their families no longer have to, and really CAN NOT pursue healthcare by going to the nearest treatment provider and asking "what are you going to do?"
It is time for us to start by asking ourselves "where shall I start learning?"
Between the massive amounts of information out there, the scarcity of specialists, and the new capability of the Internet to share and aggregate information quickly - the "healthcare system" has to now include the public. Patients without Internet skills - or family members with those skills - can no longer be considered to have full healthcare access.